A $23.5M company putting a single egg/risking anything relying on a reddit sub deserves to learn hard lessons about owning the space where you interface with customers
Reddit is a powerful platform and if someone (esp a mod) writes (really) bad comments, pins unfavourable posts, and deletes favourable posts numbering in the thousands over a period of years, that information is going to show up when people seek information (e.g. via LLMs and search engines).
... with a long and easily-researched history of account and subreddit suspensions, deletions, and closures for a myriad of reasons.
Even without the obvious, known risk of a moderator action on reddit causing a company problems, they should have known better from the prior actions by reddit themselves.
A $23.5M company putting a single egg/risking anything relying on a reddit sub deserves to learn hard lessons about owning the space where you interface with customers
Reddit is a powerful platform and if someone (esp a mod) writes (really) bad comments, pins unfavourable posts, and deletes favourable posts numbering in the thousands over a period of years, that information is going to show up when people seek information (e.g. via LLMs and search engines).
> Reddit is a powerful platform
... with a long and easily-researched history of account and subreddit suspensions, deletions, and closures for a myriad of reasons.
Even without the obvious, known risk of a moderator action on reddit causing a company problems, they should have known better from the prior actions by reddit themselves.
Previous discussion:
https://news.ycombinator.com/item?id=45521920